Clarity before collection
Privacy policy
Plain words about what the PGSX website does with your information, which is very little, and how to reach us about it.
Who we are
PGSX is the independent studio of Jacob Alan Strange, who publishes as StrangeBoltz and is based in the United States. Jacob is the person responsible for any information handled through this website (the “data controller”, in the words of laws such as the GDPR). You can reach him about privacy at support@pgsx.com.
This policy covers the PGSX website. Each PGSX game, app or service explains its own data practices on its product page.
This website
PGSX pages include no advertising, analytics or tracking code of our own, no account system, and no forms that send information automatically. The one place you can post something is the Field Notes board, and only when you choose to pin a note.
Hosting
The site is hosted by Wix, which delivers each page and runs a small script of its own. Like any web host, Wix and the delivery networks it uses keep standard technical logs, which include your IP address, your browser type and the page you asked for, so they can deliver the site and keep it secure. They also set a few essential cookies for security and page delivery, such as protection against bots and attacks. None of these are used for advertising, and PGSX adds no cookies of its own. Wix may handle this information in the United States and in other countries where it operates. See Wix’s privacy policy ↗.
Report builder
The support page’s report builder works entirely in your browser. Nothing you type is sent to PGSX unless you choose to send it yourself.
Theme & sound
Your light or dark theme and your sound on or off choice are saved in your own browser’s storage, so they stay the same from page to page. They never leave your device and are never sent to PGSX. Clearing this site’s data in your browser removes them. Until you choose, your device may suggest the starting theme.
Field Notes board
The board on the Field Notes page shows short public notes from visitors. If you pin a note, your note, the pin you chose and the name you typed (if any) are sent to our host, Wix, checked automatically, and shown publicly on the board. Please do not put personal details in a note. We do not ask for an email address or an account, and we never see your IP address. While a note is being checked, Wix holds it with a random visitor ID; that copy is deleted after the check, and the note on the board carries no ID. Your browser remembers when you last looked at the board and when you pinned your own notes that day, so it can show what is new and keep to a few notes a day; this stays on your device. Notes may be hidden or removed, and the board is cleared each New Year. To have a note removed, contact us.
Fonts & images
Fonts are served from the PGSX site itself. Images and videos come from the PGSX site or from our host Wix’s own media storage. Nothing is loaded from outside font, image or advertising services.
Security
Every page is delivered over an encrypted (HTTPS) connection. Because the site has no accounts and no payment forms, it holds no passwords or card details. No website can promise perfect security, so please keep sensitive details out of emails and board notes.
Links & embeds
Links to stores such as Steam or the App Store take you to those services, which have their own privacy policies.
If a page includes a video from YouTube, it stays switched off until you press play. Pressing play connects your browser to YouTube, under YouTube’s own privacy terms.
Games and cards hosted on itch.io, such as Clover Knight, work the same way. Nothing loads from itch.io until you press play or choose to show the card. From then on, your browser connects to itch.io under itch.io’s privacy policy ↗, and the game may save your progress in your own browser.
Support messages
PGSX has three addresses: hello@pgsx.com for general questions, support@pgsx.com for help and privacy requests, and jake@pgsx.com for business and press. If you email PGSX, your message and email address are used only to answer you and help with your request. They are never sold or shared for marketing.
Games & apps
Every PGSX game and app gets its own privacy details before it launches, linked from its product page and its store listing. They will say clearly what, if anything, the product collects, why, and how to delete it.
Synergy Strike is sold, updated and ranked through Steam, so Steam’s privacy policy covers your account, purchases and the online leaderboards. The game is built with the Unity engine and may include Unity Analytics. If it does, the game sends Unity some information as you play: details about your device (such as its model, operating system and language), a random ID for your copy of the game, and gameplay events such as session length and progress. PGSX uses this only to find bugs and balance the game, and never sells it. Unity handles it under Unity’s privacy policy ↗, which also explains how to opt out or ask for your data to be deleted. The game’s own privacy policy sets out what it stores on your device and what goes to Steam.
Clover Knight is played on itch.io and saves your journey in your own browser.
How long we keep things
- Emails: kept while we are helping you and for up to two years afterwards, in case you write again about the same thing, then deleted. Ask sooner and we will delete them sooner, unless the law requires us to keep a record.
- Field Notes board: a note stays on the board until it is hidden or removed, or until the board is cleared at New Year.
- Theme, sound and board settings: these live only in your browser, until you clear this site’s data.
- Game analytics: any Unity Analytics information from Synergy Strike is kept by Unity for the periods set out in its own policy.
- Hosting logs and cookies: kept by Wix for the periods set out in its own policy.
Your choices & rights
You can use this site without loading any outside video or game, without pinning a note, and you can clear the report builder at any time.
Wherever you live, you can ask what personal information PGSX holds about you, ask for a copy, and ask us to correct or delete it. In practice that means emails you have sent us and any note you pinned to the board. We answer within 30 days, and we may ask for enough detail to find your message or note. PGSX does not sell personal information or share it for advertising.
If you live somewhere with a data protection law, such as the European Union, the United Kingdom or California, these are legal rights. Where the law asks for a reason for using information, ours are simple: running and securing the site, answering people who write to us, and, for the board, your own choice to pin a note. You may also complain to your local data protection authority, though we would welcome the chance to put things right first.
Privacy contact: support@pgsx.com.
Email support@pgsx.com ↗Children
The PGSX website is made for a general audience. It is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has put personal details in a board note or an email, contact us and we will remove it. Any game or app made with younger players in mind will explain its own approach on its product page.
Changes
If this policy changes, the date at the top changes too. The current version is always on this page.